“It is a pleasure to recommend not only the fraud prevention tools BFC provides, but the people and ongoing customer service and support that come with it. My fraud department was always hard working and productive, but frustrated as well because the fraud issues we were dealing with were only a fraction of what was out there. We needed to be able to identify the larger fraud issue as a whole and have tools that would help us close holes in our security net.

BFC provided the answers to ease our frustration. My fraud team was able to quadruple our productivity with BFC fraud prevention tools and support. We were able to identify and close not only single accounts, but groups of up to 100 accounts at a time because BFC fraud prevention tools allowed us to see the connections that were not visible to us before. BFC also provided us, for the first time, a way to be proactive as opposed to reactive as most fraudulent accounts are now closed before they can be used. We were able to identify how and where accounts were setup, see the IP address, and shut down access to prevent future losses. We also gained the satisfaction that we were frustrating the fraudsters. We saved the company a significant amount of money in theft by closing down accounts much sooner than we could have otherwise.

The bottom line is that BFC fraud prevention tools combined with BFC unprecedented customer service are extremely effective if used properly. I have never been provided with any product that has met with this type of success.”